Did you know you can ask and answer questions on the ProSeries Community?

The ProSeries Community is a great place to share your ProSeries and tax knowledge with other tax preparers who use ProSeries software. You can get answers to your questions or answer questions asked by other ProSeries users.

Visit the ProSeries Community today to find out what other tax preparers are saying.

Top Reasons ProSeries Users Contact Support

Click the links below to find answers to popular questions ProSeries users ask this time of year.

• Why isn't the e-file status updating?
• Why am I getting rejection code 500 - 528?
• Downloading and Installing Products and Updates
• Installing ProSeries on a New Computer
• ProSeries Failed to License Due to an Unexpected Error. Error Code: 4 - 1

Visit ProSeries Online Support today!

New York Metropolitan Commuter Transportation Mobility Tax

New York Users: The metropolitan commuter transportation mobility tax (MCTMT) is a new tax imposed on certain employers and self-employed individuals engaging in business within the metropolitan commuter transportation district (MCTD). The 2009 ProSeries New York Individual program supports Form MTA-6, New York Metropolitan Commuter Transportation Mobility Tax Return. For more information, please view the KB Article.

IRS Quick Alert: Form 1040, Schedule M - Error Reject Code 1132

On January 28, 2010, the IRS issued a Quick Alert announcing that Error Reject Code 1132 occurs when the amount of the Economic Recovery Payment reported on Line 10 of the Schedule M does not match a data file that identifies if an agency (SSA, RRB or VA) issued an Economic Recovery Payment to the taxpayer(s) in 2009... For more information, please view the KB Article.

Use the Missing Client Information Feature to Easily Track Missing Client Data

Be more organized and productive during tax season. The Missing Client Information feature enables you to easily track missing client data and helps you quickly get it entered. For more information, please view the Missing Client Data Video.

Note: The Missing Client Information feature is not available in ProSeries Basic.

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